Question 1

How do I book a cleaning service?

Accepted Answer

Booking with us is easy! Just visit our website, get a quote, and choose the service that best fits your needs. With a few clicks, you'll have a professional cleaner scheduled to arrive at your home.

Question 2

What cleaning services do you offer?

Accepted Answer

We offer a variety of cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and custom cleaning tailored to your specific needs. You can choose from one-time services or recurring cleanings.

Question 3

What areas do you serve?

Accepted Answer

We proudly serve Charleston, SC, and surrounding areas. If you're unsure whether we cover your location, please contact us, and we’ll be happy to assist.

Question 4

What happens if I need to cancel or change my cleaning?

Accepted Answer

We understand plans change. You can easily cancel or reschedule your appointment by contacting us at least 24 hours in advance.

Question 5

Do I need to be home during the cleaning?

Accepted Answer

You don’t need to be home during the cleaning. Many of our clients provide access instructions, and we ensure your home is locked and secure after the service is completed.

Question 6

What should I do before the cleaning?

Accepted Answer

We recommend tidying up personal items, but you don’t need to do any major prep work. Our professionals will take care of the rest!

Coastline Cleaners

Frequently asked questions